© 2013 by Carla Gilder Fitness

Frequently Asked Questions

Joining 

 

How do I join CGF?

Congratulations on committing to your fitness journey. Please visit our CGF Lifestyle Page to join CGF. We have a minimum 3-month sign up commitment. 

 

What if I don't want to set up a Direct Debit?

Setting up a Direct debit with Gocardless takes seconds but if you don't want to pay via this method you can pay for your membership upfront with our credit/debit card machine. To discuss alternative payment methods, please email: info@carlagilder.com.

 

 

 

Venues
Where is CGF Studios?

Unit 12 Brook Street Mill, Parker Street, Macclesfield, SK11 7BQ

Free parking is available on the road around the mill.

 

Where is the Scout Hut?

Albert Road, Bollington, Macclesfield, SK10 5HS

Free parking is available on the Scout Hut car park or on the road outside the hut. 

 

Where is Hulleys?

Charter Way, Off Hulley Road, Macclesfield, SK10 2NA

Free parking is available at the multi-storey car park.

 

 

 

Pay as you Go, Class Passes & Free Classes
Can I attend classes 'Pay as you go'?

Yes, you can pay as you go to all of our classes. Our regular classes are priced at £7.00

 

 

Can I buy class bundles?

We offer class bundles of 4, 10 or unlimited classes. Please see our prices for more information. 

 

 

Can I try a class for FREE?

First Class FREE is available at all of the regular classes - Please visit our booking site to select your free class.

*FREE passes are only available to new customers only

 

 

 

Class Bookings 

 

How do I book a class?

Join Gymcatch. You can download the app or join using your computer - Search for CGF and click see schedule to view the timetable.

 

Do classes run on Bank Holidays?

The timetable is subject to change over holiday periods. If this is the case, a new timetable will be announced. 

 

 

Cancelling Classes
How do I cancel a class?

Cancel a class using Gymcatch where possible to free up spaces for other members. If this isn't possible please inform your instructor. If you have any more questions please contact us .

 

 

Cancelling/Freezing Membership

Can I freeze my membership?

If you are suffering from a long-term injury, illness or special circumstances, CGF will consider freezing your membership. Please speak with your instructor or email info@carlagilder.com.

 

How do I cancel my membership?

.If you wish to cancel your membership, please email info@carlagilder.com however, please note there is a 30-day cancellation notice.